Unable to Play Video in Iphone

Discussion in 'SJ7 Star' started by Khairul, Mar 20, 2017.

  1. Khairul

    Khairul New Member

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    Hi,
    Need some help here

    1) I downloaded video into my iphone via apps but UNABLE to play the video. Its say unsupported format.

    2) How to change video format from mp4 to MOV. vice versa

    Just upgrade FW to v 1.0.6

    rgds
     
  2. sjcam_admin

    sjcam_admin Administrator Staff Member

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    HI @Khairul
    You can convert your video from MP4 to MOV using 3rd party software like Media Converter (Android app) for videos that you have already taken.
    By the way, we still haven't went public with this forum just yet, might I suggest you contact [email protected] for your inquiry.
    Thanks!
     
  3. Danfree

    Danfree New Member

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    I had a similar problem yesterday. It wouldn't let me copy the files to my ipad though. I tried even a small file and it just wouldn't work. Seems the app has lots of errors that need to be worked out.
     

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