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SJCAM SJ8 PRO Video Quality Is Bad For Me

Discussion in 'SJ8 Series' started by SuperMario, Aug 15, 2018.

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  1. SuperMario

    SuperMario New Member

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    Everyone my SJ8 Pro seems to have issue with the video quality.

    I have the latest firmware been updated which is the 1.2.5 version.

    Yet my video quality and photo quality is totally bad compare to my previous SJ7 Star video and photo quality.

    Is the machine issue or the firmware issue?

    Guys help me man!
     
    SuperMario, Aug 15, 2018
    #1
  2. Damian Holt

    Damian Holt Moderator

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    What was it like on1.24?

    I've not updated yet (can't find the link) but mine is crystal clear on 1.24.
     
    Damian Holt, Aug 16, 2018
    #2
  3. SuperMario

    SuperMario New Member

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    1.24 also bad. I took in 1080p. Don't know why this time round was so bad. Don't know is the machine issue or firmware.
     
    SuperMario, Aug 16, 2018
    #3
  4. Damian Holt

    Damian Holt Moderator

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    Start a support ticket, can't be firmware if it's on multiple versions.

    Memory card is a recommended card?
     
    Damian Holt, Aug 16, 2018
    #4
  5. Sulev Svilponis

    Sulev Svilponis Elite

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    Try this: Set the Sharpness option other than current, but not Normal. Then set it to Normal. Check if that resolved your problem.
     
    Sulev Svilponis, Aug 16, 2018
    #5
  6. SuperMario

    SuperMario New Member

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    SuperMario, Aug 16, 2018
    #6
  7. Damian Holt

    Damian Holt Moderator

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    Ive only taken a quick look on my phone, what exactly is the issue?
     
    Damian Holt, Aug 16, 2018
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  8. SuperMario

    SuperMario New Member

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    You can see the quality of the video is not very good. Seems like have some blur quality and not clear
     
    SuperMario, Aug 16, 2018
    #8
  9. Damian Holt

    Damian Holt Moderator

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    I don't see any blur but the camera doesn't keep still long enough for me to focus on anything. Try recording something outside but keep the camera straight and upload it.
     
    Damian Holt, Aug 16, 2018
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  10. Sulev Svilponis

    Sulev Svilponis Elite

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    Maybe your should turn off the DISTORTION CORRECTION?
     
    Sulev Svilponis, Aug 16, 2018
    #10
  11. Sebastian Paul

    Sebastian Paul New Member

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    Did you get the issue solved? I just received mine as well, updated to the latest firmware from the site (1.2.4), but the image is still poor: it's very grainy and lacks clarity, especially when moving - and don't tell me to keep the camera still, this is an ACTION camera, it's supposed to be used to record in motion.

    By the way, I'm comparing this with the quality from my previous Sjcam M20, and the quality on the SJ8 is significantly worse.

    Anyone else having similar problems, and maybe a solution?
     
    Sebastian Paul, Oct 11, 2018
    #11
  12. saints5354

    saints5354 New Member

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    SJ8 Pro video seem ok for especially in 4K.
     
    saints5354, Oct 11, 2018
    #12
  13. saints5354

    saints5354 New Member

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    Pls check out my video comparison, pls watch with computer in 4K.

     
    saints5354, Oct 11, 2018
    #13
    RBEmerson and Sulev Svilponis like this.
  14. Sebastian Paul

    Sebastian Paul New Member

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    Right, cool video, so you have a camera that doesn't seem to exhibit the same kind of problems that we and others are having. How exactly is that helping here?
     
    Sebastian Paul, Oct 12, 2018
    #14
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  15. saints5354

    saints5354 New Member

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    I spend half day record my youtube video, so far so good, i dont experience any blur issue as u can see frm my video. I using Sandisk Extreme Pro (Red Black version) 64GB.
     
    saints5354, Oct 12, 2018
    #15
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  16. Stani John

    Stani John Member

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    Guy's I actually saw a video just now on youtube and that person actually got an SJ8 pro that had bad image quality first but his got broken and the second unit that he got had a much better Video quality than his first one. Also from him videos , I could infer than the video quality was much better than the videos in Initial reviews by other youtubers.
    Also to the OP. When I got my SJ7 star I had the exact same video as shown by you. The video quality was bad. You have to erase your firmware completely and update slowly any of the firmwares one by one and check when video quality improves. I did that and it actually worked for me. I also used to have a screen freeze issue which solved this way.
     
    Stani John, Nov 19, 2018
    #16
  17. RBEmerson

    RBEmerson Humbled by events

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    The GP6 wins in all samples. I'm not a GoPro fan, and hoped for better from the SJ8. NTL the GP6 image remains crisper both in contrast and in color. In some places (particularly the grey walkway) pixelation shows up. What's the firmware rev. number?
     
    RBEmerson, Dec 3, 2018
    #17
  18. nianeko2

    nianeko2 Member

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    Where did you go for a long time?
     
    nianeko2, Dec 3, 2018
    #18
  19. RBEmerson

    RBEmerson Humbled by events

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    My wife and I have been driving across the US. We've parked the camper for a couple of months, before resuming the trip. At the moment, the camper is in Phoenix, Arizona, and it now has 4400 miles (7000+ km) behind it.
     
    RBEmerson, Dec 3, 2018
    #19
  20. nianeko2

    nianeko2 Member

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    Not yet upload your long journey to YT?
     
    nianeko2, Dec 4, 2018
    #20
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