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SJ8 Pro WiFi 5 GHz

Discussion in 'SJ8 Series' started by KamiLeszek, Sep 12, 2018.

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  1. KamiLeszek

    KamiLeszek New Member

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    Hi,
    today I unboxing new camera and I want connect it to my smartphone (Xiaomi Mi A1) by WiFi 5 GHz. When I search network to connect - network with 5 GHz not showed. Smartphone have compatibility with WiFi 5 GHz. I downgraded camera's firmware to 1.2.0 then I check it again - not solved problem, update to 1.2.4 - the same problem not solved.
     
    KamiLeszek, Sep 12, 2018
    #1
  2. Damian Holt

    Damian Holt Moderator

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    I'd say it's your phone. I can connect to my iPhone using 5 ghz without issue.
     
    Damian Holt, Sep 13, 2018
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  3. KamiLeszek

    KamiLeszek New Member

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    I'm checked it on my brother's ASUS Zenfone 3 - the same problem but when he turn on hotspot 5 GHz in his phone I have seen him network. I tested connection SJ8 in his smartfone - the same problem as with my phone.
     
    KamiLeszek, Sep 13, 2018
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  4. Damian Holt

    Damian Holt Moderator

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    Will it connect on the other frequency?
     
    Damian Holt, Sep 13, 2018
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  5. KamiLeszek

    KamiLeszek New Member

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    Yeap, I can connect with 2,4 GHz but I speciall bought it for 5 GHz...
     
    KamiLeszek, Sep 13, 2018
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  6. Damian Holt

    Damian Holt Moderator

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    It's still super fast transfers at 2.4, try it.
     
    Damian Holt, Sep 13, 2018
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  7. KamiLeszek

    KamiLeszek New Member

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    I know, but my drone have frequency on 2,4 GHz - I need connect on 5 GHz ;)
     
    KamiLeszek, Sep 13, 2018
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  8. Jmour

    Jmour New Member

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    Hi, I have exactly the same problem with wifi 5G and written the sjcam division of my country and they tell me to return the camera to seller, but I have also written to sjcam.com central and they have replied that they will fix it in an upcoming firmware. Where is the problem?, hardware or firmware?, I don't known and I think they do not either.
     
    Jmour, Sep 13, 2018
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  9. Sulev Svilponis

    Sulev Svilponis Elite

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    Without closer examination of the problem it is impossible to determine if the fault is caused by the FW or by the HW. Because both variants are possible. If they promised a new FW, then try if that fixes the issue. If not, send your camera to the seller.
     
    Sulev Svilponis, Sep 13, 2018
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  10. KamiLeszek

    KamiLeszek New Member

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    Are they told you when the update will be ready?
     
    KamiLeszek, Sep 13, 2018
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  11. SiB77

    SiB77 Member

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    Probably less than month as they pulled down 1.2.5 and 1.2.6 already to fix tearing.
     
    SiB77, Sep 13, 2018
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  12. KamiLeszek

    KamiLeszek New Member

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    Eh... okey, thanks for information, still waiting.
     
    KamiLeszek, Sep 13, 2018
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  13. KamiLeszek

    KamiLeszek New Member

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    Second problem - 4K Ultra 30 FPS - today I filmed firefighters exercise with that option and when I watching video on laptop - it hasn't gyro stabilization. In option I can set On/Off with that resolution.
     
    KamiLeszek, Sep 14, 2018
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  14. Jmour

    Jmour New Member

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    KamiLeszek, they sent me this message and they say only that in the next update:

    "Thank you for contacting SJCAM support.

    We have reported the system bug to our software department and will urge them to fix it in next firmware upgrade.

    Really appreciate your attention and patience.
    Best Regards"
     
    Last edited: Sep 16, 2018
    Jmour, Sep 14, 2018
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  15. KamiLeszek

    KamiLeszek New Member

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    Today: "Newest firmware version of SJ8 Pro is still being developed and tested by our software department but exact time of release is not given :(" still waiting... ;)
     
    KamiLeszek, Sep 22, 2018
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  16. nieperdragon

    nieperdragon New Member

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    Just adding to this.
    My SJ8 Pro arrived yesterday and claims to be running firmware 1.2.5
    The 5GHz is WiFi is invisible to my Samsung S7 Edge although I can connect at 5GHz using my IPad Mini 2.
    Definitely suggests a firmware issue.
     
    nieperdragon, Oct 8, 2018
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  17. SiB77

    SiB77 Member

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    5Ghz Wifi is disabled by firmware.
     
    SiB77, Oct 8, 2018
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  18. KamiLeszek

    KamiLeszek New Member

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    I updated to 1.2.9 and problem not solved. Can SJCAM Support answered me when I can using my camera?
     
    KamiLeszek, Nov 3, 2018
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  19. KamiLeszek

    KamiLeszek New Member

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    Hey! After the conversation with the Polish distributor, who also reacted to the manufacturer, there is a request - each user could make a notification on the manufacturer's website with this problem, which will probably help in speeding up the problem :)
    http://support.sjcam.com/support/tickets
     
    KamiLeszek, Dec 28, 2018
    #19
  20. tomzghr

    tomzghr New Member

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    I have same issue only on 1.30 firmware. I can turn it on but my Huawei P10 and P20 lite cannot see the 5GHz network
    I can see my routher's 5Ghz network but I cannot see from the camera.
    2.4 Ghz works perfect.
     
    tomzghr, Aug 19, 2019
    #20

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