Read before buy a "PRO" signed camera - bullshit HW or BULLSHIT TECHNICAL SUPPORT?

Discussion in 'SJ8 Series' started by Robert Tulvan, Mar 3, 2019.

  1. Robert Tulvan

    Robert Tulvan New Member

    Joined:
    Feb 22, 2019
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Gender:
    Male
    Occupation:
    Photographer
    Location:
    Austria
    My problem with camera is:


    The answer:

    There can be a number of ways how this can happen, one of the most common is the usage of a slow card.
    Please check first if you have at least a U3 speed card.
    Unfortunately, we cannot keep track of all memory card brands and models because of the sheer number of them. Please check this first.
    I will see what I can do with your ticket if support staff missed in the queue. Apologies for that.

    "Please check first if you have at least a U3 speed card." - For what? 1080p 30fps must owned 100mb/sec memory card? Which bitspeed can SJ8 pro recording video's in theese framerate? 15MB/sec? Have you ever seen my video settings in my video? I have to use now scandisk memory card's which one's both are CLASS 10! Can you see somewhere 4K in my video? Its a trully customer service for a "PRO" signed camera!

    My problem with camera is:
     
    Last edited: Mar 3, 2019

Share This Page