Muting the mic

Discussion in 'SJ7 Star' started by Ian, Jan 11, 2018.

  1. Ian

    Ian New Member

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    hi all, just purchased the sj7 the other day after my sj5000+ packed in.
    Happy so far however when using as a dash cam I would like to mute the mic. I have set it to off throigh “Microphone Volume” however when I biew the footage back it has recorded audio. The mic symbol shows in yellow with a score through it so I assume that should mean it is off.
    I have just upgraded to firmware 1.18, I didnt want to go to 1.20 as I’ve read it has many issues.
    Any help appreciated
     
  2. RBEmerson

    RBEmerson Humbled by events

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    V1.18 has issues. It's a beta release.

    Go to V1.20. If you're uncomfortable with that, go to V1.15. If you're using the SJ7 as a dashcam, either version will get the job done.
     
  3. Ian

    Ian New Member

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    Thanks RB. The camera did the same with 1.15 as it came with that version, the mic thing was the reason I put 1.18 on. I’ll fire 1.20 on and see what happens.
     
  4. RBEmerson

    RBEmerson Humbled by events

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    @Troy, @sjcam_admin , @SJCAM_Isaacs

    I confirm that setting mic volume to "off" does not mute the internal mic.


    I tried this in dashcam mode and in normal video mode. The icon shows a yellow mic with a strike through it.

    What's going on here?
     
  5. Ian

    Ian New Member

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    Lol good to know its not just me.
    I do believe if you go in and put it to 50% then back off it will mute. However when the camera powers down and then back on again it will begin recording audio again, even thoughstill showing as being off
     
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  6. RBEmerson

    RBEmerson Humbled by events

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    Either way, something is not as it should be.
     
  7. Ian

    Ian New Member

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    I sent a question through amazon where I bought the camera. They have come back asking to clarify the problem. I’ve done that but have my doubts I’ll hear anything back or that anything will be done. I hope to stand corrected.
     
  8. Ian

    Ian New Member

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    Ok now received the following back so maybe fixed in the next firmware version.

    Hi,
    We have reported the system bug to our software department and will urge them to fix it in next firmware upgrade.
    MIC issue will be our priority of hardware optimization plan since it does influence user experience.
    Really appreciate your attention and patience.
    Thanks.
    SJCAM
     
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  9. RBEmerson

    RBEmerson Humbled by events

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    IMHO talking with Amazon, except to arrange a return, is a waste of time. Crickets, nothing but crickets.

    Did you open a support ticket regarding the mic issue or did the message from SJCam show up spontaneously?

    @nianeko2 Can you silence, using the menu volume setting, the mic on your custom cable?
     
  10. Ian

    Ian New Member

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    It was only through amazon, the email and response went to SJCam UK (the seller).
     
  11. RBEmerson

    RBEmerson Humbled by events

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    Gotit. Keep us posted on how the adventure goes.
     
  12. nianeko2

    nianeko2 Member

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    If attach mic adapter without external mic, inner mic is off, but mic amp is still on, so white noise is recorded.
     
  13. RBEmerson

    RBEmerson Humbled by events

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    I think the fix for "mic off - amp on" may be using a jack to short the mic leads. Maybe a resistor is needed instead of a short?
     
  14. corallino

    corallino New Member

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    [QUOTE = "Ian, post: 4556, member: 1688"] Buono a sapersi non è solo per me.
    Credo che se entri e lo metti al 50%, poi torna indietro. Tuttavia, quando la fotocamera si spegne e poi si riaccende, inizierà a registrare di nuovo l'audio, anche se mostrerà come spento [/ QUOTE]
    Confermo quanto dici .
     
  15. RBEmerson

    RBEmerson Humbled by events

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    [QUOTE = "Ian, post: 4556, member: 1688"] Good to know is not just for me.
    I think if you come in and put it at 50%, then come back. However, when the camera turns off and then on again, it will start recording the audio again, even if it will show off [/ QUOTE]
    I confirm what you say.

    Please use the Google translator to convert Italian to English. The translation may not be perfect, but we'll get the idea. Thank you for your understanding of this point.

    Utilizza il traduttore di Google per convertire l'italiano in inglese. La traduzione potrebbe non essere perfetta, ma avremo l'idea. Grazie per la vostra comprensione di questo punto.
     

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