Gaps in video in between 4gb files

Discussion in 'SJ6 LEGEND' started by Zach Tate, Mar 12, 2018.

  1. Zach Tate

    Zach Tate New Member

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    I am having an issue with there being a loss of 1-2 seconds of video and audio in-between each 4gb files that are created. I have tried many tests using 5 different SD cards and tested many different settings on the camera being on or off to see if I can diagnose the issue, but there is definitely something wrong.

    I do rather lengthy shoots with the camera and having the gab is a huge issue for audio sync with other cameras and overall missing video and audio.

    I have gone through SJCAM support and they had me try different firmware and nothing seems to be fixing the issue. Is anyone else seeing the same issue or have a fix by chance?

    Any other camera I have used has not had this issue like Go Pros or DSLRs.
     
  2. Zach Tate

    Zach Tate New Member

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    I have attached a photo showing the loss in video. The scroll bars at the bottom of the screen are always moving, but between each 4gb file, there is a loss of video as you can see by it skipping across the screen.

    I also have a YouTube video that shows this in video format, but I am unable to post links due to having too few posts.
     

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