I'm in the process of feeding back all current issues the camera has. So far I have confirmed the below issues to be firmware / hardware related, if anyone is experiencing any others please comment with what the issue is and how it can be reproduced. Can you also explain what you expect the outcome to be to highlight what is going wrong. Please can these be backed up with evidence where possible i.e. video recorded of the issue reported. You'll also need to include which firmware version you have installed and if the issue was present on a differebt version number. Please only report 1 issue per post so I can keep track. 1. Mic volume issues, either resetting after power cycle or not switching to volume selected in settings 2. Image / screen rotation in all resolutions 3. Unplugging external battery shuts down camera like it would in car dv mode when you switch engine off. The camera should stay on and doing what it was during before the battery was pulled. 4. 1 frame of Audio drop out at the end of each file during loop recording 5. 120fps has clarity issues.
Hi, Newest 1.21FW. When i switch between photos and videos, sometimes camera hangs up and i must remove battery and put it back. I shot in RAW if it's matter. It's verry annoying, especially if i have camera in waterproof case. PS. sorry for my english, it's not so good.
I have this camera about one year, and don't remember this on previous FW's. But now i take my cam and try to do this bug, and voilla ;] I switch few times between video and photo mode, take one shot, go to video, press record button.. nothing, press another one.. the same. None of buttons work. Picture on screen is moving but camera does not respond to buttons, only battery reset can help. SD Card: SAMSUNG EVO microSDHC 32GB class 10 UHS-I
I am very frustated with my SJCAM, i really not expected this ! Last month i bought my SJCAM 7 Star and till that day,I should have used about 3 time. Today i went to record with her but to my surprise the screen was totatlly black ! When i power on my CAM your screen turn on but less then 1 second it turns black... i can see that screen is on but is totally black. How can I fix it ?
It sounds like it's the screen time out settings. You can change this to either increase the length of time before switching off Or stop the screen from switching off at all. To change it go to settings and look for screen off. Here's the manual for anything else your unsure of. http://support.sjcam.com/support/solutions/articles/9000118757-sj7-star-official-downloadable-manual
I have the same issue. It's not screen time out. The cam is bricked. It gets stuck on that black screen and I need to take the battery off to reset it. However it doesn't help as when I switch on, it does the same.
I'm sure it's not the SAVE SCREEN ... since the day when i reported this issues , as like this issue shown up to me, it disappared (suddenly). But today when i went conect on my computer, this bug appeared to me again. Its not sound like a hardware problem but a software bug. It is ridiculous, for real, I am very frustated with this brand. How can i fix this bug ?
If you connect your camera with TV or external monitor by HDMI cable, then it blanks its internal screen and switches to HDMI output. This is normal behaviour, not a bug. You may be expected to select proper input source from your external screen before you see the output from that device.
Hi, I've been having the same issues with my SJ7 Star, with FW1.21 and FW1.20, i can't find the older FW1.18 any more, when I start the camera I see the imagine on the LCD for 2sec then the LCD goes black and the camera doest respond or shut down, I need to take out the battery start it again and it does the same issue. Re-flashing the FW makes the camera work again but not for long, wait a few days and try to power it on and the same issues appears. Could this be related to the TV-out function being enabled? I have an older camera version with an HDMI port, Ive been using in on my drone with the PWM control function but it didnt have this issue before.
It's really amazing, this thread has around 4 month, and everyone ignores me , where's the promised feedback ? I have a real bug, in product which i buyed.. I know, the newest product is priority, but it's like "F..k off everyone, we're not interested in the older model"... it's shame ... I'm sorry for my words, but it's 1/2 of my payouts in Poland
1.22 1. Video stamp BROKEN! 2. During video recording, when you press the stop button, the sound of the button pressing is recorded. 3. In video mode ISO does not work. Otherwise the firmware is excellent!!!
I'm on 1.22. Is there a version where rotation is available for 1080? And do I downgrade the same way I upgrade?
Confirming issue is noted in tracking system.Just an FYI. Im not ignoring peoples concerns over issues when I say my standard phrase. Its just my way of keeping track that everything reported on the forums has been documented and is in Developments tracking system.
My SJ brand Lavelier external microphone has a clickity-click sound recorded when plugged in. Any guesses
