Camera Freezes on Startup Logo

Discussion in 'SJ5000 Series' started by ISSAM BEN, Aug 9, 2017.

  1. ISSAM BEN

    ISSAM BEN New Member

    Joined:
    Aug 9, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Gender:
    Male
    Hello

    Can anyone help me solve this issue, after I have updated my camera to newer FW , it stopped working.

    every time I turn it on, it get stuck on startup logo showing (SJ500)

    I would appreciate your help.
     
  2. sjcam_admin

    sjcam_admin Administrator Staff Member

    Joined:
    Feb 23, 2017
    Messages:
    125
    Likes Received:
    37
    Trophy Points:
    28
    Perhaps reinstalling the firmware will be helpful. Try that out first then let us know.
     
  3. ISSAM BEN

    ISSAM BEN New Member

    Joined:
    Aug 9, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Gender:
    Male
    Thank you Admin for you reply.

    The issue is the camera doesn't respond.

    I have already download the latest FW, then I put in SD card and tried to reinstall, unfortunately nothing happened and camera remained stuck on the startup Logo.

    Is there any factory reset or hard reset I can preform from the computer ? Since the camera doesn't respond.

    I really love this camera, I have been using it for a while with no issues, and it would be a waste to throw it away because of this.
     

Share This Page