Brand new SJ6 won't turn on & no LED at all

Discussion in 'SJ6 LEGEND' started by tarmacjapan, Jan 11, 2018.

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  1. tarmacjapan

    tarmacjapan New Member

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    Hi guys,

    Got a new SJ6 last week and didn't open it the box til yesterday. It won't power on at all. Tried charging with PC, iPhone charger, but doesn't turn on or charge. There are no led lights when it's plugged in, or when I press and hold the power button. Basically I think it's broken, but is there anything else I can try?

    Thanks in advance.

    James
     
    tarmacjapan, Jan 11, 2018
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  2. Ken J

    Ken J New Member

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    Hey James,
    How long did you leave it plugged in to charge the batteries? Do you possibly have a volt meter to check the batteries for a charge, it is surely dead battery or totally broken camera but the first one is more likely IMO unless you saw some damage to the package or camera. I'd find a friend with a simple volt meter to check the battery and go from there. Hope that helps.
     
    Ken J, Jan 12, 2018
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  3. tarmacjapan

    tarmacjapan New Member

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    Hi Ken,

    Thanks for the quick reply. I tried to test the battery but got 0.0v. I wasn't sure if my probes were too thick to fit into the terminals properly.

    I also tried checking the terminals inside the battery compartment and got 0.0 too. Testing positive as right side and negative as left side inside the camera. Tried various combinations but always got zero readings.

    Checked my multimeter with a regular AA battery and immediately got 1.9v so the multimeter definitely is working.

    Wouldn't the camera turn on without a battery fitted if it was plugged into charger?

    Thanks again

    James
     

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    tarmacjapan, Jan 12, 2018
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  4. Quennan Davis

    Quennan Davis Member

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    Camera should turn on without battery as long as usb cable has power
     
    Quennan Davis, Jan 12, 2018
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  5. Sulev Svilponis

    Sulev Svilponis Elite

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    Maybe you need just to push the plug more deeper?
    You may also try another charger.
     
    Sulev Svilponis, Jan 13, 2018
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  6. tarmacjapan

    tarmacjapan New Member

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    So I guess it's dead. Tried everything now. How can I get it repaired? Person I bought it from won't accept my calls or reply to my mail. Can I somehow send it directly to China or is there something I can try by opening up the camera and looking for a broken wire or a fuse or something?
     
    tarmacjapan, Jan 15, 2018
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  7. jlo138

    jlo138 New Member

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    Is there a way to do a soft reset? I know the sj4000 you could do that. You had to hold the power and one of the side buttons for like 10 or 20 seconds and it would fix it. Check YouTube for that. I don’t remember all the details but you may try that?
     
    jlo138, Jan 16, 2018
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  8. tarmacjapan

    tarmacjapan New Member

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    Tried that too. Tried all combinations of holding the buttons. Power only for 10, 20, 30 etc. Then power plus mode etc. Must be broken...
     
    tarmacjapan, Jan 16, 2018
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