You did not get a reply?
Let me check with them.
What specifically do you mean by "blanks", and where do you type something?
This might be a CODEC incompatibility problem on the phone side. In simple words, those are the things responsible for how files are read...
Hmm.. hard to tell. I don't know if YouTube is serving me the best quality version of the video, because other variables are
1.They have their own...
I saw the ticket, I'll follow it up when they come back online on Monday.
Apologies for that, thanks for your patience.
Have they responded to your ticket yet?
Ok, I already followed up your ticket, they will see it the soonest it shows up in their queue when they get back to
Thanks for the report, these...
Alright, thank you for this.
I will be formating a card via GParted to exFAT and see if I get the same results in the output file.
Formatting the card using the camera will put the filing system in FAT32.
I am still waiting for the tech team's reply at the moment....
See first if resetting to Defaults will clear this up. Just go to the General Settings menu and look for Default Settings.
If not, you might have...
Hi @Heera .
How long does your SJ6 Legend take to power on?
it shouldn't take more than a few seconds, around 2 or 4 seconds at most.
I know it may sound weird to ask, but can you confirm that the card is formatted to exFAT?
I have yet to check this myself.
There's more to that suggestion than what is apparent. Anyway, there are several tricks I have seen work, the 2 most obvious are
1. Reset to...
I see that your ticket has already been tended to and there already are suggestions given.
Hope you get your camera back to working...
There can be a number of ways how this can happen, one of the most common is the usage of a slow card.
Please check first if you have at least a...
Hi @Robert Tulvan, is the one on the video with the firmware mentioned in this thread or is this the firmware from the app?
Please always include...
Let me look into it, and see what support has to say. Thanks for your feedback
Yes, although it does take some time to make updates since the tech guys have to test other parts for bugs when new or other...
SJ8 PRO firmware ver 1.3.0 download link
To those who had problems completing the SJ8 PRO firmware download from the SJCAM Zone app, you can do...
Could you PM me the ticket number you created? Let me see what we can do from this side.
I also edited the title of this thread so that it doesn't...
Hi @gabo ,
Thanks for the tip. Will let the devs know so they can make the necessary adjustments.
You can also create a ticket if you want to have...
Best to update firmware first, using a different card, Class 10 and above that is tested for speed.
Unfortunately, there are plenty of cards out...
Here is the link to the SJ7 Star firmware that has more Gimbal 2 control:
SJ7 Star Firmware ver1.22
Caring For Your SJCAM Camera.
Whatever SJCAM camera model you have, they need maintenance like any other device.
Here are our recommendations for...
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Might be possible that it may be coming from another source. Send a short video clip here, and we'll analize it.
Hi Ali, sorry to hear you had that problem. It is best that you raise a ticket in support. Click this:
Wow, so sorry I only saw this message just now. Have you raised a ticket to support? There are faster ways to contact us, you may also use the...
Good observation @Sulev.
Separate names with a comma.