Here is an excerpt from the ticket:
Thomas.kirschner, said about 1 month ago
my gimbal has been in repair for over 1...
12 days ago:
Thank you for contacting SJCAM support.
We have updated your information and will arrange shipment soon.
and it was offered to swap my gimbal 1 into a gimbal 2.
and where is the tracking number?
and the confirmation email that it would be shipping?
No answer yet! or do all gimbal have a design flaw?
Very bad service from Sjcam!
My Gimbal 1 is since 11.10.2018 at Sjcam for repair.
After demand, it says, Sjcam gets no spare parts ran. Sjcam...
My gimbal has been in repair for over a month.
Although Sjcam says: 3-5 days repair.
WHEN IS IT FINALLY FINISHED?
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