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Feb 23, 2017
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sjcam_admin was last seen:
Jul 25, 2022
    1. Nishant Kataria
      Nishant Kataria
      Hi, I bought sj9 strike, but after few days is not booting up properly, it's showing "No Card & Battery Low"
      I have also submitted a ticket at on 6th August but not received any response.
      Now what should I do ?
      1. Troy
        Hi Nishant. If updating the firmware does not fix it. I suggest that you contact your seller immediately and have the unit repaired or replaced.
        Sep 23, 2019
    2. SamTan
      I believe there's a spamming going on in the sj6 legend group. No one can do anything about it?
      1. Troy
        Hi I already removed the problem account that was posting hundreds of spam messages per day, including his messages. Thanks for reporting it. More power to you!
        Jul 17, 2019
    3. patrass
      do you know if it's possible to change ip of a sj8plus or sj8pro without modify firmware
      i have to modify the firmware of my M10 wifi to do that but i whant to change for 4k model
    4. Mohit
      Do you guys always keep the returned products and never return it back to customers?

      I received my SJCAM on December 29th 2017.
      As it was not working I send it back to you with your support team contact.

      My returned camera was delivered to you on 8th February 2018 and it is still in processing. And now nobody is replying on my camera status.

      Is this the kind of service you provide to your customers?
    5. abhi4net
    6. ismael piazza
      ismael piazza
      Hello, I would like to know if you can send the .ELF file to sj7 star, because in the post that you put the link does not work.
      1. TonySosa
        Please open a ticket at once you get the Elf file, please share it on the community. Thanks
        Jul 24, 2017
    7. Kathryn Saunders
      Kathryn Saunders
      Hi all

      Just got my new camera a couple of days ago. I recorded footage and it comes out in a bunch of small video's. How to change this? Also when trying to playback in windows media player or even in my video studio software they won't fully play and I than get windows media player crashing or my studio software crashes.

      1. sjcam_admin
        For the bunch of small videos, you definitely have the loop recording on. Just turn it off, it's probably in small 3 minutes cuts. Its usually for dashcam use.
        If your windows media player is crashing all the time, it may be a codec problem on your computer. You need to install more codecs specific to your system. Just google about CODECs.
        Hope this helps!
        May 16, 2017
    8. Peter Watkins
      Peter Watkins
      Adrian You need to go to the Top Menu. Scroll through settings to "Car Mode" icon on Page 2/2. Select this with the Start button . The car icon should now be on-screen. Press "Down". You get the DashCam Menu. Turn DashCam "On" and set Loop Recording to 3/5/10 mins. Also set Power On Record if you want to Start when you start the Engine (connect car charger). This should overwrite on a Oldest-Out basis.
      1. sjcam_admin likes this.
    9. adrianspilsbury
      Can anyone help I'm trying to use my Sj5000x as a dash cam.
      Is there a way to auto over write on the memory card? It runs until its full then I have to format & start again every couple of days. It's in car mode set with a 10 min loop. Cheers Adrian
      1. sjcam_admin likes this.
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